Please note: Our
salespeople's compensation is affected by commissions.
If a particular salesperson has spent time helping you with technical issues
or part selection over the phone or by email,
please return the favor and order your parts from that salesperson.
There are several ways to order from us:
By Telephone:
(775) 883 - 2590
If you need any type of assistance with parts selection or tech help, ordering over the telephone with one of our sales people is the best choice. Our regular telephone hours are from 9am-5pm Monday-Friday, Pacific Standard (California) time. If you are on the east coast (Eastern time,) we are three hours earlier than you, so our telephone hours are 12pm-8pm eastern time. We believe in old fashioned customer service, and this means we take the time to thoroughly answer any and all questions our customers have. Unfortunately, this also causes our phones to frequently stay very busy. Please be patient and keep trying. We appreciate your business. Our lines tend to be busiest during morning hours, so if you are having trouble getting through, it might help to try when things slow down a bit during the afternoon, about 3-5PM (6-8PM eastern time.) If you know the part numbers you need, and don't need any technical advice, you can also order 24/7 through our online web store (see below.)
We accept visa and mastercard over the phone. You will need the 16 digit card number on the front of the card, as well as the expiration date (a four digit number indicating month and year, for example XX/XX) and the 3 digit security code number which will be printed on the back of the card towards the right, near the signature area. We will also require the billing address for the credit card. To help things go more smoothly, you may also want to spend some time browsing our website before you call, and jot down a list of the part numbers you are interested in. All prices listed on our automated web store are current pricing.
From Our Automated Web Store:
Our Fully automated web store can be visited at http://store.440source.com This will allow you to order 24/7, check stock in real time, get accurate shipping estimates, etc. The web store is best if you know your part numbers and need no questions or tech help with your order. Please note that if a salesman has spent time helping you with technical issues or part selection, please return the favor and order directly through that salesperson. Our sales people's compensation is affected by commissions, and orders placed on our web store are not able to be credited to specific sales people for commission purposes.
By Fax: (775)883-2421
An alternative to ordering over the phone or from our web store is to order by fax. The "order info" section of this web page (listed below) can be printed and used as a blank form to fax in to us. Orders can be faxed 24 hours a day, 7 days a week.
Please fax order forms to:
Please
DO NOT send credit card information by email. It is not secure. Credit card
information MUST either be sent by fax, entered through our secure web store
ordering system, or given over the telephone.
We typically keep in stock almost all of the items on our website. If any items listed are out of stock, we will call or email to notify you. All prices listed on our website are current pricing. Unless otherwise specified, shipping for domestic orders to the lower 48 US states will be sent FedEx ground. Shipping for international orders will be sent either USPS Airmail Parcel Post or Bax Global, depending on weight. Please see our "Policies" page if you need more detailed info on shipping, etc.
Please include the following ORDER INFO:
List of part numbers & description.
Visa or Mastercard Credit card number:____________________________________
Expiration Date: (Month/Year)___________________________________________
3 digit number on back of card (on the right)_________________________________
Bill to address: (address the statement or bill for the above credit card is sent to:)
Name: ________________________________________
Street:_________________________________________
City:__________________________________________
Postal or Zip Code:_______________________________
Country:_______________________________________
Ship to address, if different: (Address to ship the parts to:)
Name:________________________________________
Street:________________________________________
City:_________________________________________
Postal or Zip Code:______________________________
Country:______________________________________
Telephone Contact Number: ______________________
Contact Email address:___________________________
Thanks again for your order! We appreciate your business.
All website content copyright 440 Source.
(775) 883-2590